Tag Archives: hotel job

Snow

Standard
Photo by Zach Vessels on Unsplash

There’s a television in the breakfast room where I work. During training, my coworker told me he keeps it tuned to the morning news. He had it on the station that plays Good Morning America, but on the second day of my training he flipped the channel to the New Mexico CBS affiliate. I never changed the station. I like the CBS Mornings program that comes on after the local news, and I like The Drew Barrymore Show on in the background while I clean up after breakfast

I keep the volume turned up pretty loud so old people (like me) can hear it from across the room. No one has ever complained about the volume, although I did once come back into the breakfast room to find someone had lowered it substantially while I was gone.

The hotel had gotten really busy again. February had been really slow, but in mid March, lots of people were staying at the hotel. I think families were visiting and traveling through because of Spring Break. In any case, I’d been hustling to keep the coffee flowing and the steam table stacked with eggs and sausage.

I’d left the breakfast room to boil eggs. I boil eggs on a hotplate in the dish room which is in a building separate from the hotel. When I returned to the breakfast room, there were maybe half a dozen people eating or preparing their plates.

I was at the sink washing my hands when I heard the volume of the television decreasing. My back was to the TV, so I had to turn around to see what was going on. An older man was standing next to the wall-mounted television, messing with the controls on its side. I figured the sound was too loud for him, and we could all just live with a lower volume until he left. I suppose I could have told him to leave the volume alone, but since one of my goals at work is to engage in as little conflict as possible, I didn’t say anything.

The fellow continued to mess with the controls and the picture disappeared and was replace by the “snow” TV screens show when there is no signal. What was this guy doing?

Noise, commonly known as static, white noise or static noise, in displayed devices, VHS tapes, analog video, radio and television, is a random dot pixel or snow pattern of static displayed when no transmission signal or being weak is obtained by the antenna receiver of television sets, flat screen televisions, radio televisions, smart televisions, CRT television sets, VHS sets and other display devices. The random pixel pattern is superimposed on the picture or the television screen, being visible as a random flicker of “dots”, “wavy vertical lines” or “snow”, is the result of electronic noise and radiated electromagnetic noise accidentally picked up by the antenna like air, cable, TV or CATV. T

https://en.wikipedia.org/wiki/Noise_(video)

Can I help you sir? I called from across the room.

I was trying to change the channel, he answered gruffly.

The nerve! The audacity! Didn’t he know this is my breakfast room? I control the TV here. But what could I really say to a guest who took it upon himself to change the channel? I was committed to no conflict, remember.

What came out of my mouth was, Well, all you got now is snow.

Snow is better than what was on before, he retorted.

Unfortunately I was not paying attention to what was on the television before the man became so offended that he had to take matters into his own hands. I wonder what CBS Mornings was showing that was so upsetting to him. The ongoing invasion of Ukraine? The first trial of Capitol rioters? The “Don’t Say Gay” bill in Florida?

I just left the snow on the screen. I decided I had better things to do with my energy than fight an elderly man about television programming. If he didn’t want to see the news, he could look at the peaceful, silent static pattern.

The breakfast room was very, very quiet with no sound coming from the television. The other guests barely spoke. When they did talk, it was in hushed tones. The old man who’d tried to change the channel sat alone, so he talked to no one.

The channel changer stayed in the room for another 10 or maybe 15 minutes. He didn’t seem to be in a hurry to finish his meal.

When the elderly man left the breakfast room, I went to the television to get the news back. No matter what buttons I pushed on the TV or its remote control, I couldn’t get the screen to change. We were stuck in the snow! Sometimes the screen showed “analog 3” in the upper left hand corner, but I didn’t know what that meant. I didn’t know how to fix the problem. This was probably a job for Gary, the nice, calm, quiet man who was working the hotel desk. I had yet to present Gary with a problem he couldn’t solve.

Gary pushed a button on the side of the TV near the buttons the guest had pushed hoping to change the channel. A few different options appeared on the television screen, and Gary navigated through them. Soon we were back to CBS Mornings. Gary saved the day!

I learned later–on a Tuesday morning after finding someone had set the TV to Disney Junior and everyone in the breakfast room was subjected to several hours of shows starring Goofy–that the channel button on the side of the television does not work. Touch that button like the antagonist in this story did, and you’ll end up with nothing but snow. The only way to change the channel is with the remote control, and to use it, you have to walk right up to the TV and point it at the back of the monitor. You now know the secret, but please don’t tell the guests. I want to be the only one who changes the channel.

My New Job

Standard

I got a job. I applied in October, but didn’t hear anything back until November. I thought they had hired someone else and wondered why they hadn’t hired me.

One morning I got a phone call from a number I didn’t recognize. I answer those calls because not all of my contacts transferred when I had to get a new phone, and The Man could be calling me from anywhere since he doesn’t have a phone and has to borrow one if he needs to contact me. This time, the call was from the manager of the place where I applied to work. She asked if I could come in the next morning at 10 for an interview. I told her yes!

I arrived a little early. I walked in by 9:57, and she was waiting for me. She whisked me into her office. By 10:04, I was back in my minivan, and I had the job.

The manager didn’t really interview me. She held my application in her hand and asked, So, you worked as a personal assistant?

I said yes, then talked for 40 seconds about what sort of tasks I carried out as a personal assistant.

Then the manager looked back at my application and asked, So, you worked for a home health care company?

I said yes, then talked for 30 seconds about how I helped disabled people in their homes.

Finally, the manager looked at my application for the last time and asked, So you worked at a gas station?

I said yes, then talked for 25 seconds about the work I did at the gas station.

When I finished speaking, the manager said she thought I would be a good fit for the position. She said I should come back on Friday afternoon before 3 o’clock to complete some paperwork. Then I walked back out to my van. I sat in the driver’s seat and felt so grateful to have a job. I was glad I wouldn’t have to fill out more applications or participate in additional interviews. I was so relieved that I’d gotten a job, I forgot to ask how much it paid.

By now you’re probably wondering what kind of job I got. Ok. I’ll tell you.

Photo by Jill Sauve on Unsplash

I’m the breakfast attendant at a mid-range hotel not far from a major roadway. I arrive at 5am, get food out of the cooler, cook sausage and eggs in the microwave, make coffee, and put out all the food. Some days I have to mix waffle batter. Some days I have to boil eggs. Throughout breakfast hours, I keep all the food stocked and, most importantly, keep the coffee flowing. I wipe tables when customers leave and pick up any trash they didn’t throw away. I wipe up spills on the counters, most often waffle batter from a self-serve waffle experience that has gone awry.

At 9am, I shut down the breakfast room. I turn off the TV and the waffle iron, unplug the toaster and the steam tray. I put away muffins and Danishes and hide all the cereal and condiments in the cupboards under the counter. I throw out any eggs and sausage that weren’t eaten. I wash the pans I cook the eggs and sausage in, as well as all the serving utensils the guests have used. I sweep and mop the floor and vacuum the carpet. I take out the trash, then head home for the day. I’ve always gotten out of there before 11am.

I only work three days a week. I work three days in a row, then have four days in a row off. That’s truly the best part of the job.

Another thing I like about the job is that no one is breathing down my neck. When I work, I am the queen of the breakfast room. The guy who trained me showed me how he does things, but told me that when I’m working, I’m in charge and can do things the way that most makes sense to me. The manager has corrected me a couple of times and given me some tips, but she’s not on any kind of high horse. I appreciate the corrections and advice she has given to me.

Of course, no job can be perfect…

On my first day of training, the manager and the guy who trained me warned me about Karen, the night auditor. I’ve worked in hotels before, and the night auditor has always been a weirdo. I think those disrupted sleep patterns really take a toll on most people. Hotel managers never want to fire night auditors though, no matter how difficult to get along with they may be because it’s so hard to find anyone willing to work the overnight shift. Hotel staff just have to put up with night auditor weirdness.

Karen has worked at this hotel longer than anyone else, including the manager (who just turned 25 two weeks ago). While Karen does know a lot, she thinks she knows everything, which, of course, she doesn’t. Karen is also bossy and smug.

The first day I worked alone after training, Karen tried to get bossy with me. I nipped it right in the bud, letting her know the way I did things was just fine. She got huffy and walked away. Good riddance, Karen.

Later that morning a third coworker (one of the front desk workers) warned me about Karen and said I should let any of the desk workers know if Karen hassled me. I told her how I had already taken care of things with Karen. I also let her know I’m open to correction and suggestion, but I don’t need Karen or anyone else bossing me for the sake of being bossy.

Every morning when I hurry in at 4:49, I give Karen a hearty, cheerful Good morning! She grumbles good morning back to me, but I can tell saying it pains her. On the rare occasion I ask her a question, she delights in giving me an answer. I think Karen enjoys knowing more than other people and showing off her knowledge.

All in all, the job is fine. It’s certainly not rocket science. I’m not working too hard. I can even sit down and watch the TV or flip through a tourist magazine when there’s no particular thing to do at the moment. It’s an easy job, and I’m grateful for it.

Also? Now I can add “Breakfast Attendant” to the long list of interesting job titles I’ve held.