The family came into the Mercantile late on a Sunday afternoon.
The short fuzz of the tall fellow’s hair was mostly grey. The woman had short hair too, stylishly cut, but in need of a trim. The child was maybe three and appeared to be a boy. From the conversation I overheard between the adults, I determined the child was their kid, not their grandchild as I might have guessed.
The adults let the kid run around. He wasn’t destroying things, but he was touching everything and moving things around. He certainly wasn’t being told to look with your eyes, not with your hands or the Spanish equivalent, no toca. The parents didn’t demand the kid hold an adult hand or stay by an adult side. Basically, they were letting him do what he wanted with minimum parental supervision or intervention.
The adults were busy picking up items they wanted to buy and piling them on the counter. I guess their shopping was interfering with their parental duties. I got the feeling most things they did interfered with their parental duties. In any case, it looked like it was going to be a big sale, so the employees of the Mercantile silently tolerated the child’s behavior.
The Big Boss Man was in the Mercantile too, using his phone to utilize the internet. He conversed with the adults as they shopped. I stood tired and mostly silent behind the cash register waiting to ring up the sale.
One of the adults mentioned their reservation had been for this night and the previous night, but they’d only just arrived. It seemed they hadn’t been able to get things together to arrive on time. They were thinking of staying the next night too, since they’d missed the first night of their reservation.
I don’t know if The Big Boss man was just feeling generous in general or if he was inspired by the growing pile of merchandise on the counter, but he told the couple they could have their site for free the next night if they decided to stay. Of course, The Big Boss Man lost nothing by making this offer. The couple had paid for a night they hadn’t used and since Mondays are typically slow, the site would probably sit empty if the couple decided not to stay. The Big Boss Man is good at being generous in ways that don’t cost the company money. He’s all about generating goodwill when he can do it for free.
I rang up the family’s purchases. They spent more than $100, which definitely stimulated The Big Boss Man’s feelings of goodwill. I packed their purchases into a large shopping bag and sent them on their way with wishes to have a good night!
The other clerk left for the day, but The Big Boss Man lingered. Sometimes he does that. Sometimes I’m hoping for a quiet last half hour of the day alone in the Mercantile, but The Big Boss man hangs around until closing time. It looked like this was going to be one of those afternoons.
The father of the rambunctious child came back into the Mercantile. I want to give you these, he said. He handed me and The Big Boss Man each a large, green, perfect avocado. He tended about 200 avocado trees back home, he said. These were from his trees.
I thanked him profusely and energetically. I love avocados and to receive one as a gift is high on my list of wonderfulness. The Man and I ate the avocado that night. It was perfectly ripe. Sometimes niceness pays off in delicious ways.